Product Designer
Onsite, Calabasas - Direct Hire - $65k-$75k
Job Responsibilities:
Collaboration & Solution Development: Partner with Product Management and Engineering to define and implement solutions that align with the product direction, visuals, and user experiences across the TicketManager platform.
End-to-End Visual Design: Lead all visual design stages, from concept creation to the final hand-off to engineering, ensuring high-quality design implementation.
Cross-Functional Engagement: Work with customers, engineering, marketing, sales, and operations teams to understand product pain points and brainstorm innovative solutions to improve the platform.
Design Innovation: Conceptualize original ideas that simplify complex design challenges and deliver intuitive user experiences.
Prototyping & Documentation: Create wireframes, storyboards, user flows, animations, process flows, and site maps to clearly communicate design concepts and interactions.
User Research & Feedback: Conduct user research, gather feedback, and evaluate insights to refine and optimize the product design.
Stakeholder Communication: Present and defend key design deliverables to peers, stakeholders, and executives, ensuring alignment and support.
Design Standards & Guidelines: Establish and promote design best practices, guidelines, and standards to ensure consistency across the platform.
Desired Skills and Experience:
Education: Bachelor's degree required.
Professional Experience: 1-3+ years of work experience in a collaborative, data-driven design environment.
Design Tools Proficiency: Skilled in design and prototyping using Figma. Familiarity with Adobe Suite and other design/wireframing tools is a plus but not required.
Front-End Development (Optional): Basic understanding of front-end development (HTML/CSS/JavaScript) is a plus but not required.
Curiosity & Data-Driven: Highly curious, data-driven, and passionate about solving design challenges through insights and creativity.
Mobile-First Design: Experience with responsive design, particularly in mobile-first environments.
UI Design Expertise: Proven UI design skills, backed by a strong portfolio showcasing your design work.
Wireframing & Prototyping: Experience creating wireframes, storyboards, user flows, process flows, and site maps to communicate design concepts.
Agile/Scrum Experience: Familiarity with working in an agile/scrum development environment.
SaaS/Product Experience (Preferred): Experience with SaaS and internet-based products and services is strongly preferred.
Design Trends & Technologies: Passionate about staying up to date with the latest design trends, techniques, and technologies.
Communication & Organizational Skills: Strong interpersonal, organizational, and communication skills, both verbal and written.
Self-Starter: Self-motivated, takes ownership, and thrives in an entrepreneurial, autonomous environment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.